COMPANY INFO

  • Registered Company: “GRADO di Pietro de Angelis”, Viale Certosa 299, 20151 Milano (MI) – ITALY
  • VAT nr. IT12631780967
  • Tax Code nr. DNGPTR62L10F839W
  • Pec (certified mail): gradodeangelis@pec.it

‘BIONDO ENDURANCE APPAREL’ is a registered TradeMark property of “GRADO di Pietro de Angelis”
Mail: biondoendurance@biondoendurance.com

DEFINITIONs

In these conditions the following terms shall have the following meaning:
“The Company” means ‘BIONDO ENDURANCE APPAREL’, as well as ‘BIONDO’.
“Customer” means the customer of the company.
“Contract” means any contract for the sale of goods by The Company to the Customer.

PAYMENT

All prices are in Euro (€).

The prices displayed online include the statutory Value Added Tax (VAT), but do not include a delivery charge (whose cost depends on the Country you are buying from).

All orders placed through this WebSite are exempt from VAT refund.

Payments will be pre-authorized at the time of placing an order. No goods will be supplied without payment. Payment will be taken from your chosen payment method when you place your order.
We use PayPal’s secure payment gateway; they handle the transaction on our behalf and as such we do not at any time gain access to your full payment method details, except your address which is necessary in order for us to fulfill your order. We do not store credit card details nor do we share customer details with any 3rd parties.

DELIVERY TIME

When we have the items of your order in stock it is dispatched quickly. We use couriers, both for Italy and exports. We will send you an email when your order will be dispatched.
On average:
• ITALY customers – Orders should be with you within 2 – 4 working days after dispatch.
• European Community customers – Orders should be with you within 4 – 6 working days after dispatch.
• Rest of World customers – Orders should be with you within 7 – 10 working days after dispatch.

NOTICE

You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local Custom office for additional information.

STOCK

BIONDO holds limited stock in its workshop; when a product runs out of stock a brand new production launch will be planned (but it will take some time to refill the Stock).

CLAIMs

Claims arising from damage, delay or partial loss of the goods in transit must be made in writing to BIONDO within seven (7) working days of delivery. BIONDO shall be afforded a reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested by BIONDO, promptly return any of the goods subject to any claim and any packing materials securely packaged to BIONDO for examination.

LIABILITY

• If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, BIONDO shall, at its option, to replace them with similar goods, or allow the Customer credit for their invoice value.
• If the Customer establishes that any of the goods are defective, BIONDO shall, at its option, to replace them with similar goods or allow the Customer credit for their invoice value.
• In no circumstances shall the liability of BIONDO to the Customer under this condition exceed the invoice value of the goods.

RETURNs

You have the right to cancel your order up to seven (7) days after order receipt date, as long as the items are in their original condition, not used, worn, washed or damaged, with all tickets & Papers, original package and identification tags attached onto the Garments(s).

Products should be returned in their original packaging via National/DHL Express or International at your charge. No Other carriers or Customer country’s Postal Service will be accepted.

At BIONDO we offer a fourteen (14) days returns policy from the date of receiving the goods. In this instance all refunds will be at Customer’s charge, unless a mistake has been made by us.

In case of return we will refund the cost of the Item itself; Shipping costs will not be refunded.

In case you want to change size or Product, we will offer you “One-way Return shipping” with no charge, however we will ask you to take charge of the new delivery.

“SPECIAL SALES”

  • All discounted Products included in the “Hale-Bopp” Special-Sale, and similars, Cannot be returned, if not for the Size change only (In this case all two-ways shippings will be at Customer’s cost).
  • All Customers who have purchased in the past some of the items included in the “Hale-Bopp” Special-Sale, and similars, at full-price (with tangible proof) will be entitled to an extra 15% discount on all Garments which are not part of the SPECIAL-SALE.
  • All Special- Sales depends on Stock availability.

PRIVACY POLICY

We are committed to protecting your privacy. We do not sell or rent the information you provide us to anyone.

PRODUCT SPECIFICATIONs

BIONDO reserves the right to alter specifications to those stated on the website, including slight differences in color, shade and size. The Customer’s statutory rights will not be affected.

  • COLOR DISCLAIMER
    Due to variations in monitor settings, “Biondo Endurance Apparel” assumes no responsibility and makes no guarantees regarding color matches of product or production, either within an order or in a reorder. We cannot guarantee that the colors displayed on our website will exactly match the color of the product or elements of any design.If you have any questions about a particular color or shade, please contact us prior to ordering for clarification.Due to the nature of apparel and materials manufacturing, we do not warranty or guarantee the consistency, color, texture or appearance of the actual apparel. Apparel fabric colors which are shown online are approximate only and may have variations in color, hue and tone, especially from one size group to another. Fabric colors represented on computer monitors may vary due to variations in computer screens, resolution, color, tone or any other display settings.
  • SIZE DISCLAIMER
    We make every effort to give you accurate information regarding reported sizing information and dimensions of our products in the specific product “Size guides”. Please note that due to the nature of the manufacturing process, product sizing may vary slightly; “Biondo Endurance Apparel” is not responsible for these sizing variations in the manufacturing process.

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